Refund and Returns Policy

Effective Date: January 4, 2025

At World Pariz, located at 2204 Kenwood Place, Sunrise, Florida, United States, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. This Refund and Returns Policy outlines your rights and options, ensuring a seamless resolution process.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Condition of Items: Items must be unused, undamaged, and in the original condition received, with all tags, labels, and packaging intact.

  • Return Timeframe: Returns must be initiated within 30 days from the date of purchase. Items returned after this period may not be eligible for a refund or exchange.

  • Non-Returnable Items: Certain items are not eligible for return, including:

    • Perishable goods (e.g., food, flowers).
    • Customized or personalized items.
    • Gift cards.
    • Items marked as “Final Sale” in the product description.

2. Refunds

  • Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original method of payment within 10 business days.

  • Partial Refunds: Partial refunds may be granted in cases where:

    • Items are returned with missing parts or are not in their original condition.
    • Items show signs of excessive use or damage not caused by World Pariz.

  • Refund Timeframe: Refunds may take additional time to reflect in your account, depending on your bank or credit card issuer.

3. How to Return an Item

To initiate a return, follow these steps:

  1. Contact Us: Email info@worldpariz.net or call 954-572-1390 to request a return authorization. Provide your order number, details of the item, and reason for the return.

  2. Prepare the Item: Securely package the item in its original packaging, including all tags, labels, and any accompanying materials. Include your proof of purchase (receipt or order confirmation).

  3. Ship the Item: Ship the item to the return address provided by our customer service team. Use a trackable shipping method to ensure the safe delivery of your return. World Pariz is not responsible for items lost during return shipping.

4. Exchanges

  • Exchange Policy: If you wish to exchange an item for a different size, color, or product, please contact us within 30 days of purchase. Exchanges are subject to product availability.

  • Eligibility: Items must meet the same criteria as our return policy, including being unused and in their original condition.

5. Return Shipping Costs

  • Customer Responsibility: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

  • Defective or Incorrect Items: If you received a defective or incorrect item, World Pariz will cover the cost of return shipping. Please contact us immediately upon receiving the item.

6. Damaged or Defective Items

If your item arrives damaged or defective, please notify us within 48 hours of delivery. Provide photos of the damaged item and packaging. We will assess the situation and offer a replacement, refund, or repair at no additional cost.

7. Refund Exceptions

Refunds are not applicable for:

  • Items returned without prior authorization.
  • Items returned after the 30-day return window.
  • Items damaged due to improper use or handling by the customer.

8. Contact Information

If you have any questions or need assistance with your return or refund, please contact us:

Our customer service team is committed to helping you resolve any issues promptly and efficiently.

World Pariz is dedicated to providing a positive shopping experience and ensuring customer satisfaction. This Refund and Returns Policy is designed to offer clarity and simplicity, giving you peace of mind when shopping with us.

Thank you for choosing World Pariz!